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--- refnotes:bib [2024/06/13 09:53] – team5
+++ refnotes:bib [2024/06/13 11:02] (current) – team5
@@ Line 1057: / Line 1057: @@
 }
-@MISC{,
+@MISC{AICustomerExp,
-  AUTHOR  = "{}",
+  AUTHOR  = "{Elena Gonzalez Castillo}",
-  title   = "{}",
+  title   = "{How Can Artificial Intelligence Improve Customer Experience?}",
-  url     = "{}",
+  url     = "{https://pathmonk.com/artificial-intelligence-improve-customer-experience/}",
-  urldate = "{May 2024}",
+  urldate = "{30 November 2023}",
+  year    = "{2023}",
+  address = "{[Accessed in May 2024]}",
+}
+@MISC{Article73,
+  AUTHOR  = "{Assembleia da República}",
+  title   = "{CONSTITUTION OF THE PORTUGUESE REPUBLIC}",
+  url     = "{https://www.parlamento.pt/Legislacao/Paginas/ConstituicaoRepublicaPortuguesa.aspx#art73}",
+  urldate = "{8 December 2005}",
+  year    = "{2005}",
+  address = "{[Accessed in May 2024]}",
+}
+@MISC{StartupRegulation,
+  AUTHOR  = "{GFDL Advogados}",
+  title   = "{NEW PORTUGUESE REGULATIONS FOR STARTUPS AND SCALEUPS}",
+  url     = "{https://gfdl.legal/new-portuguese-regulations-for-startups-and-scaleups/}",
+  urldate = "{29 December 2023}",
+  year    = "{2023}",
+  address = "{[Accessed in May 2024]}",
+}
+@MISC{NetflixRecommendations,
+  AUTHOR  = "{Netflix}",
+  title   = "{Netflix recommendation}",
+  url     = "{https://help.netflix.com/en/node/100639}",
+  urldate = "{January 2024}",
   year    = "{2024}",
   address = "{[Accessed in May 2024]}",